It's possible that the other dude saw that as an abuse of the system. Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. When You Can Refund a Game There are two basic requirements for when you can get a refund: You must have purchased the game in the last 14 days, and you must have played the game for less than two hours. These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase. You can do all the mental gymnastics you want, but it doesn't change the facts.
I bought a game right before it went on sale. Achievements, meanwhile, have no such farming restrictions, and can be earned freely during the two-hour refund window without issue. Unrelated Content Posts must be about or be related to Steam, Valve or this subreddit. Giveaways User giveaways are not allowed. Can I refund Dota 2 and get back all the hours I spent farming creeps? Maybe you asked too many refunds already? I'm probably never going to play them.
And on his twitter he has been giving utterly vague answers and implying that you can actually find other people, yes? Again, I have never seen any other game on Steam not link identical content together like that, so it didn't even occur to me that was a possibility until this realization. If your refund is refused, can you challenge the decision? The request will be rejected due to the playtime, the fall outside part is for exceptional circumstances. Your playtime of an included product exceeds 2 hours our refund policy maximum. Are there some sort of magic words I can put in my request to get it granted? And it's because of selfish people like you that we lose these sort of great policies. They gave me steam dollars and I'm going to happily spend it on this sale when the money comes in I'm split between Tomb Raider Legend and Tomb Raider Anniversary and might now have enough money for both. Charity If you want to host a charity event you need explicit permission from the moderators via.
Most refunds are processed within seven days of approval, but refunds for purchases made using international payment methods can take longer. Logically it doesn't even matter if you actually had been playing those hours if you're just asking for a refund of duplicate content. Third-party developers will have the option to enable refunds for in-game items on these terms. I was so certain that this was as perfect a formula as any for a refund outside of the automatic refund requirements, and I was as descriptive as possible in my request so Steam could understand that, too. You think they 'did not take a look' simply because your refund was refused.
You don't hate James Earl Jones because he voiced Darth Vader, please use the same logic here. According to Valve, any refund made within 14 days of purchase for a game with less than two hours of playtime will be automatically approved. In the Reddit post explanation, Corrupt3dz clarified that other refund tickets will likely be denied as well, but a staff member will eventually take a look at them and correct the issue. Have you put in the time?? Can you refund a gift you purchased for someone else? I requested a refund Tuesday morning and its still pending. Where Refunds Apply The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Steam Wallet Refunds You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds. Just make a refund request and hope they do I'm sure the answer is probably no, but even though Steam's refund policy states a game must have less than 2 hours played and be purchased less than 2 weeks ago to be refunded, I've been browsing Reddit and other sites and people have been saying they had something like 5 hours played on a game they bought 6 months ago and they got a refund for it.
Third-party developers will have the option to enable refunds for in-game items on these terms. I have gotten a refund on games over 2 hours played also. Now it seems like Valve are well aware of the state Atlas is in, with many players being unable to actually play the game even after they manage to get past the login screen. Refunds on In-game Purchases Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. I tried to refund it with a ticket but it says it's longer than 14 days since I bought it. I'm sure the answer is probably no, but even though Steam's refund policy states a game must have less than 2 hours played and be purchased less than 2 weeks ago to be refunded, I've been browsing Reddit and other sites and people have been saying they had something like 5 hours played on a game they bought 6 months ago and they got a refund for it.
While you can sometimes save money on Steam games by , this feature encourages you to buy games through Steam if you think you might want to refund them. You can request as many refunds as you want through Steam, but if Valve believes you're abusing the system, it can revoke your right to request future refunds. Promoting games that are on sale is not allowed. I want to refund Ark Survival Evolved which I purchased on November 29th, just over 3 months ago. If either the game had worked properly after installing it or the items in the bundle had been properly linked in the store, I wouldn't be in this predicament in the first place. Originally posted by Steam Refunds:You can request a refund for nearly any purchase on Steam—for any reason.
Promoting something for pure financial gain is not allowed. Therefore, it was only a matter of time before people would start asking for refunds and while Steam has a that clearly states you can't get a refund if you played a game for more than two hours, Valve have decided to help consumers out and approve refunds even if they had more in-game time. And he is still lying about it. If you have not already requested a refund, and submit a request. The original Syberia came out on the original Xbox, so I assumed that my laptop, which can comfortably play some 360 games Far Cry 2, for example would be able to handle it no problem. Unless you refund games every 2 seconds for very bad reasons they wont do that.