So our vehicle was not serviced at a Ford dealer it was serviced and never was there any indication that there was a leak of this unit. I expected to get at least another 100k miles on it, but the new one broke with 178k. Transmission shifted after that, but check engine light was on. Drives fine up to this point. It has been doing that the entire time I've had the vehicle.
I get regular service on the car, so this is not something that happened because of failure to inspect necessary equipment. Com have found many owners having the same problem. I feel that this should be repaired free of charge by Ford, this should not happen on a vehicle that is only 6 years old. I'm going to have a metal shroud place between the ptu and the exhaust heat or catalytic converter to have the heat wicked away from the ptu and extend its sad badly designed life. Noticed 3 thick, black grease puddles the size of quarters on my garage floor.
Been in shop 7 times for same issues. This is major on low-mileage vehicle! Very unhappy with the seller as well as the vehicle. I have asked Ford several times to do a buy back on my vehicle and I they have denied me every times. My power train ended at 60,000. Found a nice oil spot in my normally very clean garage, right under the Flex front. Dealer states my tires on the front is wore more than the back caused the issue need to change the tires.
We won't drive until fixed. I know parts do fail and things aren't always perfect but come on Ford! Assumed it was my wife's car as it is older and she returned from the same trip. While driving on a highway I first smelt burning smell, then smoke came out of the engine and then a sudden loss of power. I replaced the output speed sensor now the car only goes in reverse. The approximate failure mileage was 77,000. So it looks like a repair is going to be in order.
I had no leaks or other way to know. He said it like I have that kind of money just lying around, I was floored! I was so upset , I ended up cancelling my policy and getting a prorated refund for the warranty. Now at 138,000k miles it has locked up twice going down the freeway, and numerous times while turning right driving in town at slow speeds. This intake is part of the tow setup and is used for cooling. Had studded tires on so when I test drove, I figured the noise was the tires.
Verified through Ford dealership: ptu fluid leaking from the input shaft seal and from upper vent port. Would like to change oil in unit, but there is no way to drain the fluid. Or i know me and my large ford owning family will never buy ford again. Replaced with used tranny and torque convertor. I just took my 2012 Edge Limited in due to hard clunking during the shift. But the one on my car does not. Crystal Hoping I have the correct thread for my help request.
It happened every time I punched it, so I immediately took the car back and had the service manager ride with me. The dealer ordered a second ptu assembly which will be there in a few days. Ford customer service manager also called to follow up. I will be Giving my car an inspection of the areas listed by the previous comments. Im a person that takes car maintenance very seriously, we have a construction company and have had about 14 different Ford models over the years, and its becoming more apparent any Ford built after 2004 is filled with issues to me factory defects that they aren't taking responsibility for. I am providing a copy of these complains to the service department tomorrow during my re-visit.
Instructed dealer to investigate and they replaced the part. They said my oil was fine and that the thick black metallic oil dripping is coming from my gear box and that I should get that checked right away. I will keep everyone posted on what they say. . I can't afford to fix it and I can't afford to be without a vehicle. Exactly same issue here with my Ford Edge 2008 with under 100. I am a Ford guy but the number of people that have had to do this multiple times is kinda scaring me away from their products.
With all the snow and road salt here it's apparently severe duty maintenance schedule. Now I am noticing more smell and very large red spills under my car. All of this work is being done through Ford Dealership. Two months later car is grinding in reverse. The engine was running but the car would not go. Within 2 weeks, the same thing happened again.
This power take off unit issue is obviously inherent in model design. This time I couldn't drive it back to the shop so the Dealer had me towed. I hope that we can get some assistance from Ford over this since so many have had the same issue. What will the trade in value be, people do their homework. Sold the car, sorry Ford you blew it to not stand by your product and correct a known defect. Fluid is black and puddle in the garage. Reading google searches about Ford customer service is even more surprising.